Bulgaria · EMI

A white-label banking app for e-money institutions licensed in Bulgaria

On 1 January 2026 every lev balance in Bulgaria turned into euro overnight, at 1.95583 to one. An e-money app launching now starts in the euro area from day one, with no lev legacy to carry. We supply the app, the account ledger and the back office, and your team in Sofia handles the licence and the customers.

Case Studies

See what teams build with Crassula.

Digital Banking · EMI

What a Bulgarian EMI can put in front of customers

A euro account in the pocket

Customers open an e-money account on their phone, top it up and pay out to any SEPA IBAN. The balance, fees and history are shown in Bulgarian or English, whichever they pick.

Cards linked to the e-money balance

Virtual cards right after sign-up and plastic on request, with freeze, limits and PIN handled in the app. The issuing contract sits between you and your card partner.

Business accounts for local companies

Onboarding for OOD and AD companies with owner checks through connected providers, several users per company and payments that wait for a second approver.

Electronic meal voucher programmes

If you work with an electronic meal voucher operator, Bulgarian law wants its funds in a safeguarding account of their own. The ledger keeps those balances apart from other e-money so each account reconciles on its own.

Spending pockets without interest

Sub-balances for bills or a holiday, held as e-money and labelled clearly, because a Bulgarian EMI may not pay interest or any benefit linked to how long money sits there.

What this licence does not cover

  • Deposits, or interest and time-based rewards on e-money. The Law on Payment Services and Payment Systems forbids both.
  • Loans funded from the money customers hold with you.
  • A lighter registration-only start. The Bulgarian law has no small EMI route, so every issuer needs the full BNB licence and EUR 350,000 of initial capital.
Your market

What the regulator asks about your IT

Each requirement, what the platform gives you for it and who owns it after launch.

1Application documents in Bulgarian, with a Bulgarian translation of every foreign-language document (BNB Ordinance No 16)

Technical descriptions of the platform in plain English, structured so your translator can turn them into Bulgarian without guessing.

You, with our input
2Registered office and head office in Bulgaria, where management actually sits

Back office roles for the Sofia management team to approve customers, limits and exceptions, with each action logged.

You
3Safeguarding on a separate account at an EU bank or a central bank, the only method the law allows

A ledger that shows what is owed to each e-money holder, reconciled to your safeguarding account and exported for your finance team.

Your finance team
4Card payments safeguarded no later than five business days after issuing the e-money

Card top-ups recorded with their settlement status, so pending funds and safeguarded funds are visible side by side.

Your finance team
5ICT controls, incident handling and business continuity under DORA, written into the licence conditions

Architecture, hosting, access control, backup and incident procedures documented for your file and your register of information.

You, with our input
6Due diligence under the Law on Measures against Money Laundering

Onboarding questionnaires per client type and identity checks through connected providers, with the evidence kept on each customer file.

Your AML officer
7Strong customer authentication for login and payments

Two-factor confirmation in the apps for sign-in and payment approval.

Crassula
Bulgaria

Payment rails and providers

Rails your customers can use

SEPA Credit TransferSEPA InstantSWIFTCard paymentsInternal transfers
24/7real-time processing, no batch window
60+payment and provider integrations connected
150+companies run on Crassula
15+languages the platform speaks
Bulgaria

Dates to plan around

Rules that change what you have to build, in the order they apply.

  1. 17 Jan 2025

    DORA applies to Bulgarian EMIs. The 2025 amendments to the payments law tie the licence conditions on ICT and incident reporting to DORA.

  2. 5 Aug 2025

    Amendments to the payments law take effect. A safeguarding account may now also be held at a central bank, not only at a bank.

  3. 1 Jan 2026

    Bulgaria adopts the euro. Lev balances convert at 1.95583, the EMI capital requirement reads EUR 350,000 and the BNB review fee becomes EUR 5,000.

  4. 1 Jan 2027

    Payee name checks and equal charges for instant and regular euro transfers apply in Bulgaria, one year after the euro arrived.

  5. 9 Apr 2027

    Bulgarian EMIs that offer euro transfers must be able to send and receive them instantly.

  6. Around 2028

    PSD3 and the Payment Services Regulation are expected to apply, with e-money moving under the payment institution framework.

EMI

Writing an EMI application for the BNB? Bring us in before the translation starts.

The file goes to the BNB in Bulgarian, so every late change to the IT sections costs a second round of translation. We set up a working environment first and write the technical parts around it, so the text you translate is the text that stays.

Talk to us about your application

Crassula provides technology and documentation support. We do not provide legal or regulatory advice and cannot guarantee the outcome of an application.

  1. 01

    A platform you can demonstrate

    A configured environment to show the regulator, not slides.

  2. 02

    The technical part of your application, prepared

    IT architecture, authentication, ICT risk and DORA, outsourcing and continuity sections, written in English for translation into Bulgarian.

  3. 03

    Providers lined up

    Banking, safeguarding and KYC providers from our network, matched to your licence.

A customer checking her banking app in a café.
Digital Banking

From idea to a Sofia launch

Picture a team that wants to give Bulgarian freelancers a euro account with a card, opened in ten minutes and run entirely in Bulgarian. They form an OOD, pay in the capital and send the BNB their application with a branded demo environment already running.

The BNB has three months to decide. When it asks for more documents, the team has up to two months to provide them, and a fresh three-month period starts once they arrive. The team uses that time to agree a safeguarding account with a bank and test card issuing with its partner. After the licence, it opens sign-ups in Bulgaria and notifies its passport for Romania and Greece.

Background reading: the Bulgaria EMI and PI guide and our overview of EMI licensing in the EU.

Bulgaria · EMI

FAQ

The questions teams ask us before a first call.

Not covered here?Bring your question to a demo with our team.
What does the BNB charge to review an EMI application?
EUR 5,000 since 1 January 2026, under BNB Ordinance No 16. Before the euro it was BGN 10,000. Opening a branch abroad is entered in the BNB register for EUR 1,000 per branch.
Can we file our documents in English?
No. Ordinance No 16 asks for the application documents in Bulgarian, and any document in another language must come with a Bulgarian translation. Formal documents from abroad must also be legalised. Our technical sections are written in English and built to be translated.
How long does the BNB take?
The law gives the BNB three months from the application. If documents are missing, it sets a deadline of up to two months to supply them, and then has another three months to decide. Plan for a longer total than the headline figure.
What happened to e-money held in lev when Bulgaria joined the euro?
Lev balances were converted to euro on 1 January 2026 at the fixed rate of 1.95583. A new EMI issues e-money in euro from the start, and the platform keeps every balance and fee in euro.
How must we safeguard customer money in Bulgaria?
On a separate safeguarding account at a bank licensed in an EU member state or at a central bank. Unlike some countries, Bulgaria does not offer insurance or investment in liquid assets as an alternative.
Where must our team be based?
The registered office and head office must be in Bulgaria, at the place where the company is actually managed, and part of the payment business must be carried out there. Engineers and support can sit elsewhere, since the platform runs in the cloud.
Bulgaria · EMI

What a Bulgarian EMI can put in front of customers

Tell us your licence and country. We will map the rails, providers and documents you need.

Request demo
Top